Terms & Conditions

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1. Services

Paramount Electric provides licensed residential and commercial electrical services in Rockwall, TX and surrounding areas. Services include, but are not limited to, electrical repair, panel upgrades, EV charging installation, generator systems, smart home wiring, and safety inspections.

All work is performed by licensed and insured electricians in accordance with the National Electrical Code (NEC) and applicable Texas state and local codes.

2. Estimates & Pricing

• Free in-home estimates are provided at no charge and carry no obligation.
• Written estimates are valid for 30 days from the date of issuance unless otherwise stated.
• Final pricing may vary from estimates if the scope of work changes during the project. We will communicate any changes to you prior to proceeding with additional work.
• Permit fees, inspection costs, and specialty material costs are itemized separately on estimates when applicable.

3. Scheduling & Access

You agree to provide reasonable access to the property at the scheduled service time. If access is denied or the appointment is cancelled with less than 24 hours' notice, a trip fee may apply. We will make reasonable efforts to honor scheduled appointment windows but are not liable for delays caused by factors outside our control.

4. Payment Terms

• Payment is due upon completion of work unless otherwise agreed in writing.
• For larger projects, a deposit or milestone payment schedule may be required as stated in the written estimate.
• Accepted payment methods include cash, check, and major credit cards.
• Invoices not paid within 30 days are subject to a 1.5% monthly late fee.

5. Workmanship Warranty

Paramount Electric warrants all labor and workmanship for a period of one (1) year from the date of completion. This warranty covers defects in workmanship but does not cover:

• Damage caused by misuse, abuse, or modification of completed work by others
• Pre-existing conditions in the property's electrical system not identified in writing at the time of service
• Materials or equipment warranties, which are governed by the respective manufacturer's terms
• Normal wear and tear

To make a warranty claim, contact us within the warranty period at (972) 482-4983.

6. Permits & Code Compliance

Paramount Electric obtains all required permits for work that legally requires permitting under Texas state law and local ordinances. The customer is responsible for ensuring clear access for all required inspections. We cannot be held liable for delays caused by inspection scheduling outside our control.

7. Limitation of Liability

To the maximum extent permitted by law, Paramount Electric's total liability for any claim arising from services rendered shall not exceed the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages, including loss of use, lost profits, or property damage not directly caused by our negligence.

8. Electrical Risk Check (Free Assessment Tool)

The Electrical Risk Check survey is provided as a free educational tool only. Results are based on your self-reported answers and are not a substitute for a professional on-site electrical inspection. Paramount Electric makes no warranty regarding the completeness or accuracy of automated risk assessments. Completing the survey does not create a service agreement or obligation on either party.

9. Veteran & Senior Discount

A 5% discount is applied to service call invoices for verified U.S. military veterans and customers aged 65 or older. Discount applies to labor only and cannot be combined with other promotional offers unless specifically stated.

10. Dispute Resolution

In the event of a dispute, the parties agree to first attempt resolution through good-faith communication. If unresolved, disputes shall be submitted to binding arbitration in Rockwall County, Texas, in accordance with the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable attorneys' fees and costs.

11. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any legal proceedings shall take place in Rockwall County, Texas.

12. Changes to These Terms

We reserve the right to update these Terms at any time. The effective date at the top of this page reflects the most recent revision. Continued engagement of our services after updates constitutes acceptance of the revised Terms.

13. Contact